Method 1: Verify and adjust the
date and time settings
To do this, follow these steps,
as appropriate for the operating system that you are running.
Windows 2000, Windows XP, and Windows
Server 2003
1.
Click Start, and then click Run.
2.
In the Open box, type Timedate.cpl,
and then click OK.
3.
On the Date and Time tab, make sure that
the computer's date and time are correct. If the settings are incorrect, adjust
them to the correct date and time.
4.
Click OK to close the Date
and Time Properties dialog box.
5.
Try to install updates again.
Windows Vista
and Windows Server 2008/ Windows 7
1.
Click the Start Collapse this image
, type timedate.cpl in the Start
Search box, and then click Timedate.cpl
on the programs list.
2.
On the Date and Time tab, make sure that
the computer's date and time are correct. If the settings are incorrect, click Change
date and time.
Collapse this imageIf you are prompted for an administrator password or confirmation,
type the password, or provide confirmation.
3.
In the Date and Time dialog box, use the
following procedures:
o To
change the date
Under Date, click the left or right arrows to find the current month in the calendar, and then click the current date.
Under Date, click the left or right arrows to find the current month in the calendar, and then click the current date.
o To
change the time
Under Time, double-click the hour, minutes, or seconds that you want to change, and then click the arrows to increase or decrease the value.
Under Time, double-click the hour, minutes, or seconds that you want to change, and then click the arrows to increase or decrease the value.
4.
When you finish changing the date and time settings, click OK.
5.
Try to install updates again.
Method 2: Install the most
current Microsoft root certificate update
Note Use
this method if you are running Windows 2000, Windows XP, or Windows Server
2003.
To install the most current root certificate update, visit the following Microsoft Windows Update Web site:
To install the most current root certificate update, visit the following Microsoft Windows Update Web site:
To find the root certificate
update, use Windows Update to scan the computer, and then click Software,
Optional. The root certificate update appears under the Optional
Software Updates heading.
This item updates the list root certificates to the latest list that is accepted by Microsoft as part of the Microsoft Root Certificate Program. When you add more root certificates to the computer, you let a wider range of applications work seamlessly. These applications include applications that provide security-enhanced Web browsing, encrypted e-mail, and security-enhanced code delivery.
After you install this update, you may have to restart the computer. For more information about Microsoft Root Certificate Program members, visit the following Microsoft Web site:
This item updates the list root certificates to the latest list that is accepted by Microsoft as part of the Microsoft Root Certificate Program. When you add more root certificates to the computer, you let a wider range of applications work seamlessly. These applications include applications that provide security-enhanced Web browsing, encrypted e-mail, and security-enhanced code delivery.
After you install this update, you may have to restart the computer. For more information about Microsoft Root Certificate Program members, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms995347.aspx (http://msdn2.microsoft.com/en-us/library/ms995347.aspx)
To install the latest Microsoft
root certificate for Windows XP, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&displaylang=en)
Method 3: Click to clear the
"Check for server certificate revocation" check box
Note Use
this method if you are running Windows 2000, Windows XP, or Windows Server
2003.
1.
Start Internet Explorer.
2.
On the Tools menu, click Internet
Options.
Note If you do not see the Internet Explorer menu bar, press the ALT key to display the menu.
Note If you do not see the Internet Explorer menu bar, press the ALT key to display the menu.
3.
Click the Advanced tab, and then locate the
Security section.
4.
Click to clear the Check for server certificate revocation
check box, and then click OK.
5.
Restart the computer.
6.
Try to install updates again.
Method 4: Register Windows .dll
files that may be causing the issue
To do this, follow these steps,
as appropriate for the operating system that you are running.
Windows 2000, Windows XP, and Windows
Server 2003
1.
Click Start, and then click Run.
2.
In the Open box, type the following file
names. Click OK after each file name:
o regsvr32
Softpub.dll /s
o regsvr32
Wintrust.dll /s
o regsvr32
Initpki.dll /s
o regsvr32
Mssip32.dll /s
Windows Vista
and Windows Server 2008 and Windows 7
1.
Click Start Collapse this image
, type regsvr32 Softpub.dll /s in
the Start Search box, and then click OK.
Collapse this imageIf you are prompted for an administrator password or for a
confirmation, type the password, or click Continue.
2.
Repeat step 1 for the following file names:
o regsvr32
Wintrust.dll /s
o regsvr32
Mssip32.dll /s
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