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How to Fix 0xC0000005 Error

The 0xC0000005 Error

Every day many people see this message on their computer screens:
‘Error: access violation 0xC0000005’
Did you encounter this error too? Read about possible solutions to 0xC0000005 errors on this website. If you don’t find a fix for your case here, leave us a message describing your 0xC0000005 error and we will add information on possible fixes and prevention for your particular case. Let’s free ourselves from 0xC0000005 errors together!


Solutions to 0xC0000005: Access Violation Error

When 0xC0000005 Error Occurs

0xc0000005 is a critical Access Violation error that requires your immediate reaction. As a rule, you get the 0xc0000005 error message when you try to start one of your software programs in Windows. After that the program terminates and you can’t get it work. Also, the 0xC0000005 error code may appear in other different error messages, depending on the software you are trying to start or install or the action you are trying to execute on your computer. The most typical causes for the ‘0xC0000005: Access Violation’ error are: corrupt registry, malware, faulty RAM or device driver, incorrectly written, installed or updated software or even Windows security features.
Below are some examples of 0xC0000005 error messages and possible solutions. However, if you are not a computer technician we strongly advice to contact an expert on this issue or use specialized software.
Variations of 0xC0000005 Error Messages:
  1. An application error has occurred and an application error log is being generated. Exception: access violation (0xC0000005), Address”
  2. “The application failed to initialize properly (0xC0000005). Click OK to terminate the application”.
  3. The "Stop 0x0000008E (0xC0000005 ...) combination on the blue screen.
How to fix the 0xC0000005 error
0xc0000005 error case 1: Registry

The 0xC0000005 error is often caused by poor maintenance of your computer and corrupt registry entries that pile up as you install and delete programs, especially when you install new programs over old ones that were not completely deleted. To get rid of the 0xC0000005 error you could check all the registry entries manually but this procedure is long and complicated. If you are not a computer expert checking your registry manually may take a few days. In addition, you may damage important registry entries. So if you are not a PC guru use special software to repair your registry.

0xc0000005 error case 2: Virus

Your computer may have a virus and the 0xC0000005 error informs that the system prevented execution of a malicious application. Install the latest

0xc0000005 error case 3: Bad RAM Memory

Quite often this problem results from a faulty RAM memory. This is most likely the reason if you started getting the 0xC0000005 error message after installing a new RAM memory. To check this you can remove the new memory and see if the 0xC0000005 error disappears. If so, get a refund or ask to replace the faulty memory with a good one.
Don’t forget to do the following before you start removing the memory:

1) Turn off your computer and remove all cables (power, network, etc.)
2) Remove the battery (if you have a laptop)
3) Ground yourself out before you touch the memory!!(for example, touch metal screw on a lightswitch).

0xc0000005 error case 4: DEP

Quite often the nasty 0xC0000005 error occurs because of Data Execution Prevention (DEP) introduced by Microsoft in Windows SP2 and used in later versions. DEP is a set of security features that prevents code execution from non-executable memory segments. It’s a vivid illustration of a typical 
0xc0000005 error case 5: Printer Drivers

Sometimes 0xC0000005 error occurs when your current printer profile is incompatible with the updated settings of one of the programs you are trying to use. You may reinstall the program, printer drivers or even the entire system over and over again and that won’t help. The reason is that every time you will install the same default user profile included in your printer installation package by the manufacturer. The simplest way to fix 0xC0000005 is to create a new, clean user profile for the printer.
0xc0000005 error case 6: Bad Video Driver

Sometimes 0xC0000005 errors occur after video card driver updates. If that is the case rollback to the drivers you’ve been using before the update. And inform the vendor about the issue.

0xc0000005 error case 7: IE6

The ‘Access Violation (0xC0000005 exception)’ message may appear in IE6 when a web page or a html document contain a SPAN tag which was not correctly closed. As to solutions, why use IE6 at all? Install a later version or use another browser like Mozilla Firefox, Opera or Google Chrome.

0xc0000005 error case 8: Google Chrome

If you are using Google Chrome you may get the following message: ‘The application failed to initialize properly (0xC0000005).

0xc0000005 error case 9: Windows Service Pack

Install the latest Service Pack for Windows. Sometimes that removes the 0xC0000005 error.

0xc0000005 error case 10: Development Issue

If you are a software developer and you keep getting an exception with status code STATUSACCESSVIOLATION (0xC0000005), your program might attempt to violate DEP. You could try the following: If your application is designed to use executable memory, it must have this attribute set on the appropriate memory by specifying PAGEEXECUTE, PAGEEXECUTEREAD, PAGEEXECUTEREADWRITE or PAGEEXECUTEWRITECOPY in the memory protection argument of the Virtual memory allocation functions.
If the above solutions don’t help run your program in debugger. Maybe you haven’t initialized the pointer correctly. When debugger stops on a violation simply check the call stack and open every file until you see what piece of code produced the violation. And don’t forget to check for useful tools listed on this site.

0xc0000005 error case 11: Symantec Antivirus

The 0xC0000005 error may appear if you are using Symantec Antivirus. If the the error message mentions SAVRT.SYS, that must the case. All you have to do is update Symantec Antivirus, that removes the 0xC0000005 error.
We hope the information above helped you resolve the 0xC0000005 error.


0xc0000005 error case 12 : Excel and other Office application

If in case you happen to encounter 0xC0000005  error while working on Microsoft office application,

1.        First thing you can try is to try and update the office product to get the latest update that should resolve the issue.
2.       Try to perform Online Repair of the Software suite to repair missing or corrupt files go to  Control panel-->Program and features-->Office 2013-->Change-->Online Repair
3.       If you still see the error try uninstalling the Office completely and go to run type cmd right click on that and run as administrator. Type sfc /scan once verification is complete restart the PC and install the Office suite again.


36 comments:

Unknown said...

hello sir,
my problem is the error of 0xc0000005.
i fixed this already but it happen again in the 2nd time and i dont know how to fix it again..!

pls. Help Sir , I cant open any applications because of this problem.
hope you will help me.\\\\

Praveen Rohit Singh said...

Firstly let me know when do you get this error?? Like during startup or while using any application or anytime while working on computer.? Try to start your PC in clean boot using msconfig.

Anonymous said...

I have the same problem and can't open any game browser or application . I restored the Windows many times and downloaded the latest updates. Note: it came to me after an update

Anonymous said...

Hello sir,

we have integrated scanner,camera,finger Print Recognition in our project.we are getting the following error on cyclic round of check on initializing those devices.And the most is our app get crash.can we able to fix this issue.
please come up with your recommendations for resolving this issue?

Error Description:

Faulting application name: MyApp.exe, version: 1.0.0.0, time stamp: 0x529c63c8
Faulting module name: sti.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb14
Exception code: 0xc0000005
Fault offset: 0x00014fe9
Faulting process id: 0x1dbc
Faulting application start time: 0x01ceef4f7e134116
Faulting application path: C:\Users\MyApp.exe
Faulting module path: C:\Windows\SysWOW64\sti.dll
Report Id: 6a4d4346-5b44-11e3-94e5-00090ffe0001

Anonymous said...

Hello sir,
I am this error of this 0xc0000005 pls tell me d proper to fix it

Unknown said...

plz help me out..this error occur when i try to run or build my aplication..


Faulting application name: MSDEV.EXE, version: 6.0.9782.2, time stamp: 0x40400977
Faulting module name: devncb.pkg, version: 6.0.8168.0, time stamp: 0x3588a3b6
Exception code: 0xc0000005
Fault offset: 0x0000ecff
Faulting process id: 0x116c
Faulting application start time: 0x01cf4a5b10f241ca
Faulting application path: C:\Program Files\Microsoft Visual Studio\Common\MSDev98\Bin\MSDEV.EXE
Faulting module path: C:\Program Files\Microsoft Visual Studio\Common\MSDev98\Bin\IDE\devncb.pkg
Report Id: 77fc74a1-b64e-11e3-894a-d4bed9e13763

Unknown said...

plz help me out..this error occur when i try to run or build my aplication..


Faulting application name: MSDEV.EXE, version: 6.0.9782.2, time stamp: 0x40400977
Faulting module name: devncb.pkg, version: 6.0.8168.0, time stamp: 0x3588a3b6
Exception code: 0xc0000005
Fault offset: 0x0000ecff
Faulting process id: 0x116c
Faulting application start time: 0x01cf4a5b10f241ca
Faulting application path: C:\Program Files\Microsoft Visual Studio\Common\MSDev98\Bin\MSDEV.EXE
Faulting module path: C:\Program Files\Microsoft Visual Studio\Common\MSDev98\Bin\IDE\devncb.pkg
Report Id: 77fc74a1-b64e-11e3-894a-d4bed9e13763

Praveen Rohit Singh said...

@Amir Masood bro your issue falls under the case 10 (0xc0000005 error case 10: Development Issue) Please read try to add your visual basic program as an exception under data execution prevention. If it doesn't work than please share the VB studio version that you are using.

Praveen Rohit Singh said...

@Amir Masood additionally you can try disabling all extensions via tools -> extension manager.
or try running VS in safemode: devenv.exe /SafeMode

Unknown said...

i have tried excluding my program under DEP but still the same issue.I am using Microsoft visual c++ 6.0.Everytime i try to open my workspace in it,program crashes with same error..plz help me out ..

Praveen Rohit Singh said...

@Amir Masood additionally you can try disabling all extensions via tools -> extension manager.
or try running VS in safemode: devenv.exe /SafeMode

Anonymous said...

Hello, My name is Raymond and my contry is Belgium.
Today (second april 2014) I make a 'Registry Backup' without any problem. Than I start 'regedit'.
After that I delete all the file in the registry that have a relation with CloneDVD. I'm 100% sure that I don't delete any other program lines. I doing this methode several times before without aany prblem. I'm working on computers since more than 30 years. After that I try to Install my 'Registry Backup', but when I type 'regedit' it don't work anymore, and I receive the message 0xc0000005. Microsoft have no solution for my problem.
Can you please HELP me, I will pay you when I can start regedit again. Again, please help me.
Best regards
Raymond Daelman.
raymond.daelman@skynet.be
Tel.: +32(0)3 3255288.


Praveen Rohit Singh said...

@Raymond Daelman As this issue is related to microsoft windows. To troubleshoot this issue we need few details from your side
1. Which version of microsoft windows are you using (windows xp sp2, sp3, Vista , Windows 7 , windows 8)

2.What was the last program you installed on the pc before editing the registry.

3.What is you PC hardware configuration (CPU, RAM, HDD, Graphics card, Power supply)

4. What all hardware devices are connected to your Computer

5.Did you use any registry cleaner or any other cleanup software after that.

We will surely be able to resolve this issue, and do remember i don't do this for money. I believe in helping other.

Anonymous said...

Hello sir, can u let me now whst dis means?!

Log Name: Application
Source: Application Error
Date: 11-Apr-14 12:03:03 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Aviator
Description:
Faulting application name: NFS11.exe, version: 1.0.0.0, time stamp: 0x00000000
Faulting module name: NFS11.exe, version: 1.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0040e480
Faulting process id: 0x1a34
Faulting application start time: 0x01cf54eb4a76f499
Faulting application path: D:\Games\Need for Speed(TM) Hot Pursuit\NFS11.exe
Faulting module path: D:\Games\Need for Speed(TM) Hot Pursuit\NFS11.exe
Report Id: 8c597788-c0de-11e3-82cc-94dbc998f504
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

28506
Application
Aviator



NFS11.exe
1.0.0.0
00000000
NFS11.exe
1.0.0.0
00000000
c0000005
0040e480
1a34
01cf54eb4a76f499
D:\Games\Need for Speed(TM) Hot Pursuit\NFS11.exe
D:\Games\Need for Speed(TM) Hot Pursuit\NFS11.exe
8c597788-c0de-11e3-82cc-94dbc998f504





Anonymous said...

Halo..
Currently I faced this problem of case 1 so can you tell how to fix it on my own??
Thanks sir

Unknown said...

hello sir
i am getting this error
"the application was unable to start correctly(0xc0000005).click OK to close the application."while starting the game gta IV and resident evil 5 but other games are running on my pc .please help me fix this problem.

Unknown said...

hello sir
i am getting this error
"the application was unable to start correctly(0xc0000005).click OK to close the application."while starting the game gta IV and resident evil 5 but other games are running on my pc .please help me fix this problem.

Anonymous said...

Hello,i can't start my any browser in my laptop(model : Dell vostro-1450) example:internet explore,mozila firefox ,google chrome.when i open these software i get a error masage which is saying that the application was unable to start correctly(0xc0000005),click ok to stop the application. How i can recover this problem????

Unknown said...

I was also facing this same error when I try to run any of the windows program. I got irritating with and didn’t have any solution to fix this windows error 0xc0000005. Why this error generates and what are the reasons for generating this error I didn’t know. But when I watched this page and seriously follow the given instructions, this error has been removed permanently. Thanks to solve my question that is how to fix my PC?

Intraday Free Trial said...

Its very useful blog and very informative. Its true sometimes we see 0xc0000005 this type of error problem but that time we cant think how to remove this error but this blog very useful for solving this problem.
Thank you for sharing such a useful information.
FNO Call

Unknown said...

Sir plz can u solve my problem? I have the problem details here.

Problem Event Name: APPCRASH
Application Name: elementclient.exe
Application Version: 0.0.0.0
Application Timestamp: 533ba569
Fault Module Name: ElementSkill.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5314568e
Exception Code: c0000005
Exception Offset: 00375400
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

jivkost1 said...

Hi guys,
Thank you so much for this wonderful article really!
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best place for you

Unknown said...

hello
very informative post i must say. thanks for that. currently i am facing the same problem whenever i try to open any recently downloaded video files. no matter which software i use to try to open the files. not facing the problem with earlier downloaded files. just dont understand what to do. any advice????

thanks in advance :)

Person said...

Every time I start up my GTA V, this happens:

---------------------------------------------------------------------------------

GTA5.exe System Error

Exception Processing Message 0xc0000005 Parameters 0x7fffa5c51d28 0x7fffa5c51d28 0x7fffa5c51d28 0x7fffa5c51

---------------------------------------------------------------------------------

Help please

Unknown said...

I have the case 8 what can i do to fix it;

Unknown said...

I've got the error 8 what can i do to fix it?

Anonymous said...

How do it

Bhagyeshkumar Barot said...

HELLO SIR MY MOZILLA FIERFOX DOES NOT START BECAUSE 0XC0000005. HOW TO OPEN AND SOLUTION.

Unknown said...

hi sir i need help on this one i been trying to install this driver for my video card cuz i been getting random black screen while on gaming. some said that i have to change the display settings to prevent it from happening but i cant seems to install the driver coz of this error

my specs are:
Motherboard: MSI A58m-E33 (MS-7721)
Processor: AMD A6-6400k
Ram: 12GB
Graphic card: Radeon RX 460

Problem Event Name: APPCRASH
Application Name: Setup.exe_AMD Software
Application Version: 9.0.0.4
Application Timestamp: 58ebb687
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0003bc06
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

Unknown said...


"Well written!
Very useful information "!!!

pc cleaner

Free to think said...

Hi I am facing this issue and have tried everything I can, need to finalise this project but it is crashing in between. Can you help me out :)
Thanks I advance.

Faulting application name: Adobe Premiere Pro.exe, version: 11.1.0.222, time stamp: 0x58ecca37
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000002cf0026b0
Faulting process id: 0x4e8
Faulting application start time: 0x01d2c8c32447ead6
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: ccbfcad7-3768-4adc-b2fc-6c76124e7ae9
Faulting package full name:
Faulting package-relative application ID:

Unknown said...

Hello sir i am facing this problem
When I turn on my PC and windows logo appears on the screen, suddenly a black screen shows up with this content:

PC needs to restart.
Please hold down the power button.
Error Code: 0x0000005C
Parameters:
0*00008000
0*0000000B
0*00000000
0*00000000

Mohit said...

Hi ,
we are having our web application hosted on iis,application is working fine but one of the functionality regarding exporting excel not working. It shows following error:

Faulting application name: EXCEL.EXE, version: 15.0.4911.1000, time stamp: 0x58a2d11c
Faulting module name: EXCEL.EXE, version: 15.0.4911.1000, time stamp: 0x58a2d11c
Exception code: 0xc0000005
Fault offset: 0x00000000000ea76e
Faulting process id: 0xed4
Faulting application start time: 0x01d2fa10d36b84c0
Faulting application path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
Report Id: 1153ab2d-6604-11e7-814a-005056956803
Faulting package full name:
Faulting package-relative application ID:


Kindly guide me onto that

Mohit said...

Hi,
We are having web application hosted on one environment, application working fine but feature regarding excel not working, it shows error:

Faulting application name: EXCEL.EXE, version: 15.0.4911.1000, time stamp: 0x58a2d11c
Faulting module name: EXCEL.EXE, version: 15.0.4911.1000, time stamp: 0x58a2d11c
Exception code: 0xc0000005
Fault offset: 0x00000000000ea76e
Faulting process id: 0xed4
Faulting application start time: 0x01d2fa10d36b84c0
Faulting application path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
Report Id: 1153ab2d-6604-11e7-814a-005056956803
Faulting package full name:
Faulting package-relative application ID:

Please guide me onto that

Praveen Rohit Singh said...

Looks like Excel has some issues try to perform the Online repair from Control Panel-> Programs and Features-> Microsoft Office 2013 - Click on "Repair" - Online repair,

If still same issue try to Update using https://support.office.com/en-us/article/Office-Updates-a118ec61-f007-492f-bfa5-5a6f764d5471?ui=en-US&rs=en-US&ad=US

You may have to re-install the whole office suite if the above mentioned solution does not works.

Last said...

Dear All,

I had same issue, but non of the above advices solved my issue. Which solved the problem it is the new profile creating for this user and voila, it is working now. I don't know that how it relates, but worked.

Cheers,
Sándor